Call Center Manager Jobs in Burnaby
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Search Results - Call Center Manager Jobs in Burnaby
Intello Technologies Inc.-Burnaby
contact center that offers excellence in post-sales support for TELUS products and services, you will provide world-class customer care in a call center environment to our clients. You will also interpret client requirements and recommend/sell solutions...
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City Wide Facility Solutions-Burnaby
City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Vancouver, one...
workable.com -
Snore MD-Surrey, 18 km from Burnaby
while maintaining call center performance metrics (call volume, response times, etc.
• Managing and documenting patient interactions within our CRM system
About You:
We’re looking for proactive, confident team members who are driven by passion...
Goldbeck Recruiting-Coquitlam, 11 km from Burnaby
Position Overview:
The Territory Manager oversees Project Management teams across one or more locations within a designated region, including project support staff and company’s Call Centre. This role is responsible for driving overall project...
Kaseya Limited-Vancouver, 9 km from Burnaby
in Operations Management, or experience in a related field
• 5+ years of experience in Workforce Management, with at least 3 years in a leadership role, preferably within a global technical support or call center environment.
• Strong experience in managing WFM...
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Anchor Home Comfort-Coquitlam, 11 km from Burnaby
a family that values creativity, dedication, and innovation and continue to be Canada’s choice for getting it JUST RIGHT!
The General Manager (GM) will provide overall strategic leadership direction relating to the branch, including sales, service...
Collette-Vancouver, 9 km from Burnaby
mission to enhance life’s journey by creating extraordinary travel experiences.
Primary Functions:
• Provide an exceptional level of service for the needs of Collette’s guests in an inbound and outbound call center.
• Successfully build professional...
Rentokil Initial-Burnaby
experience with coaching and leading a team through a culture change.
• Experience with inbound sales techniques, sales programs, and measurements.
• Well versed in Call Centre Management fundamentals, including performance KPI’s, volume trending...
workable.com -
EQ Bank | Equitable Bank-Vancouver, 9 km from Burnaby
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive...
Monark Group-Surrey, 18 km from Burnaby
to achieve operational goals.
4. Industry Knowledge: Familiarity with omnichannel support models and call center systems (e.g., Five9, Genesys, Zendesk).
5. Organizational Skills: Strong time management and organizational abilities to handle multiple...
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