Contact Center Jobs in Alberta
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Search Results - Contact Center Jobs in Alberta
MCI CareersAlberta Beachjobserve.com
services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can...
TRAXX CoachlinesEdmonton
contact centre performance, charter coordination, contracting, booking quality, systems administration, and process improvement.
Translate commercial priorities into practical workflows, clear expectations, training plans, service standards, and measurable...
2 similar jobs: Airdrie, Burnaby
Primary Care AlbertaEdmontonappcast.io
and direct callers to appropriate care.
In this role you will utilize clinical software, apply nursing processes and work within a multidisciplinary team to provide high-quality, patient-centered care in a fast-paced contact centre environment.
#J-18808...
Socket.devEdmonton
Commercial, you will lead the support functions that keep quoting, booking, contracting, customer service, and system adoption moving with consistency, accuracy, and speed.
Key Responsibilities
Lead the commercial support team across contact centre...
Handis Consulting Inc.Edmonton
A consulting firm is seeking an Intermediate Application Developer for a remote position. The candidate must have 5 years of experience in ServiceNow development and a relevant degree. Responsibilities include designing and implementing contact...
TRAXX CoachlinesAirdrie
improvement
• Proven experience leading cross-functional teams
• Advanced understanding of CRM and contact centre workflows
• Strong judgment and change management skills
Drive impactful sales enablement initiatives with your expertise at TRAXX.
#J-18808...
AccentureCalgary
copilots
• Conversational AI using LLMs
• Integrate GenAI services (e.g., Amazon Bedrock) into contact center workflows.
Basic Qualifications
• 7+ years of experience in designing, architecting and delivering in any one of the following Cloud Contact...
National BankQuebec City
Collaborate and share knowledge with your colleagues
The Client Contact Centre in Montreal is open Monday to Sunday from 6:00 a.m. to midnight.
The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday from 9:00...
AccentureCalgary
architectures
• Drive integration strategies with backend systems
Requirements:
• 7+ years in contact center architecture
• Proven experience in Amazon Connect implementations
• Extensive knowledge of AWS cloud services
• Experience in AI-powered solutions...
Infosys LimitedCalgaryappcast.io
in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Required Skills
• 6+ years of overall technology experience with 3+ years in Contact Center...
AccentureCalgary
Are
As a CCaaS Solution Architect, you will lead the transformation of contact centers, aligning technology strategies with business objectives. You will develop and implement target-state architectures, execute modernization initiatives, and unlock measurable...
Chartwell Master Care LPCalgaryappcast.io
telephone inquiries, Contact Centre leads, walk‑ins and email inquiries and convert to personalized tours and permanent move‑ins.
• Conduct personalized tours and close sales through lease signings.
• Conduct purposeful follow‑up with prospects in database...
Xplore Inc.Calgary
application development, dashboard design, executive storytelling, and business decision support. Role is Hybird.
Key Responsibilities Include
• Perform customer, operational, contact center, field operations, and customer experience analytics.
• Analyze...
Alberta Pensions Services Corporation (APS)Edmontonappcast.io
and CRM is a strong asset.
• Contact centre experience is an asset.
• Preference may be given to candidates who have successfully performed this role in a temporary capacity.
Why It Matters
This role protects the employer experience and supports accurate...
MCI CareersAlberta Beachjobserve.com
services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can...
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