Contact Center Jobs in British Columbia
1 - 15 of 44
Search Results - Contact Center Jobs in British Columbia
Amazon-Vancouver-
Elevate customer service through innovative solutions as a Software Development Manager at Amazon Connect. Lead engineering teams in building a cloud-based platform that touches millions.
This role involves crafting the future of contact center...
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CallTower-Kelowna-
Job Purpose:
As a Five9 Contact Center Solutions Integrator at Inoria, a Calltower company, you will be bringing you vast experience in deploying the Five9 Contact Center platform and related integrations. You will play a pivotal role in delivering...
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Dunn-Group-Kelowna-appcast.io-
Inside Sales Center to lead this function through its next stage of performance and scale. This role is ideal for a proven contact center leader who knows how to develop people, improve conversion, optimize operations, and build a culture...
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Valsoft Corporation-Burnaby-
The Manager of our Contact Center Operations plans and implements call center strategies and operations, improving systems and processes, new project development, assisting in and developing policies and procedures to meet specific goals, managing...
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Dunn-Group-Vancouver-appcast.io-
Inside Sales Center to lead this function through its next stage of performance and scale. This role is ideal for a proven contact center leader who knows how to develop people, improve conversion, optimize operations, and build a culture...
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TELUS Digital-Vancouver-
Accelerate your career at TELUS Digital as a CCaaS Program Delivery Manager, offering remote or hybrid work options. Lead the charge in delivering innovative contact center technologies to clients.
As part of the CX team, your primary responsibility...
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Amazon-Vancouver-appcast.io-
of a fast-growing team focused on creating a next-generation contact center. Your knowledge of system architecture and experience with modern web technologies will be vital in addressing complex engineering problems. Collaborate closely with technical...
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WillowTree-Vancouver-
on marketing strategies to boost visibility
• Strengthen partnership with AWS for enhanced growth
Requirements:
• 10+ years in contact center technology
• 5+ years in leadership or P&L management
• Strong track record in CCaaS transformations
• Profound...
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Insight Global-Vancouver-
stakeholders to align project goals and expectations
• Mitigate risks through proactive identification and management
Requirements:
• 8+ years of technical project management experience
• Expertise with contact center delivery methods
• Strong knowledge...
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TELUS Digital-Vancouver-
Remote) within Canada, with travel to clients and TELUS Digital offices expected.
The Opportunity
As a Program Manager, Delivery - CCaaS, you’ll partner with engineering and product leaders to drive contact center technology programs from start...
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TELUS Digital-Vancouver-appcast.io-
trends, contact center pressures, user insights, and AI-driven opportunities into strategies that both Fortune 500 and mid-market clients can act upon. You'll operate autonomously, bringing clarity and conviction to ambiguous problems most often centered...
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Amazon-Vancouver-
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building...
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Dunn-Group-Kelowna-appcast.io-
and sales outcomes
• Implement technology enhancements for better efficiency
• Align appointment strategies with revenue objectives
Requirements:
• 7+ years of leadership in contact centers or inside sales
• Experience driving conversion rates...
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TELUS Digital-Vancouver-
into TELUS Digital solutions
Requirements:
• 7+ years in digital product strategy or consulting
• Strong understanding of contact center operations
• Experience in scoping and presenting commercial opportunities
• Excellent storytelling and communication...
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Laivly-Vancouver-
machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics...
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