Contact Center Jobs in British Columbia
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Search Results - Contact Center Jobs in British Columbia
Ainsworth Inc.-Surrey
and business efficiencies.
Qualifications:
• Minimum of 2+ years’ experience within a contact centre environment as a Team Leader.
• Must have experience managing a stressful and fast-paced environment.
• Experience within customer services.
• Excellent...
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beBeeContactCentre-Vancouver
Job Title: Contact Centre Representative
Description:
We are seeking a Contact Centre Representative to deliver exceptional customer service while identifying opportunities for cross-selling. This role requires strong communication, organizational...
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Tata Consultancy Services-Toronto
solutions, including AWS Contact Center (Amazon Connect), Adobe Experience Manager (AEM), Adobe Real-Time CDP, and Adobe Contact Center Solutions.
• The role involves assessing architecture submissions, identifying security risks, and ensuring alignment...
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ORX-Kamloops
MVPs, and ultimately commercial-ready solutions. With a focus on healthcare and contact center technology, you must be adept at integrating CCaaS, CRM, and help desk platforms to create transformative customer experiences.
We’re looking for a hands-on...
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Insight Global-Vancouver
Supporting contact center systems (Reservations Department).
• Website support, updates, and basic coding for three websites.
• Microsoft 365 administration tasks and support (Licensing, Entra ID, Azure, User Setup, Policy Management, Cyber Security...
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ICBC-North Vancouver
Contact Centre capabilities, we have an exciting leadership position available. As the Manager of Contact Centre Solutions, you will lead an IT function that enables critical enterprise-wide contact centre capabilities at scale.
Your Responsibilities...
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Insight Global-Saanich
Supporting contact center systems (Reservations Department).
• Website support, updates, and basic coding for three websites.
• Microsoft 365 administration tasks and support (Licensing, Entra ID, Azure, User Setup, Policy Management, Cyber Security...
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Amazon-Vancouver
join a team that is building a product that will touch millions of people daily.
Amazon Connect is a highly disruptive contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect...
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Insight Global-Kelowna
Supporting contact center systems (Reservations Department).
• Website support, updates, and basic coding for three websites.
• Microsoft 365 administration tasks and support (Licensing, Entra ID, Azure, User Setup, Policy Management, Cyber Security...
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Connex Telecommunications Inc.-Burnaby
to support legacy functionalities.
Cloud Engineering and Configuration (30%)
Leverage advanced AWS services to design and implement scalable contact center solutions.
Ensure optimal configuration, testing, and deployment of solutions in AWS.
Collaborate...
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Medisca Pharmaceuticals Inc.-Vancouver
forecasting, and quality assurance for our contact center operations.
• Oversee the development of forecasting and capacity planning models (short, mid, and long-range), ensuring ±5% accuracy.
• Develop and manage performance scorecards for dealerships...
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Connex Telecommunications Inc.-Coquitlam
to support legacy functionalities.
Cloud Engineering and Configuration (30%)
Leverage advanced AWS services to design and implement scalable contact center solutions.
Ensure optimal configuration, testing, and deployment of solutions in AWS.
Collaborate...
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Replicant, Inc-Toronto
At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered...
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Quantiphi-Coquitlam
in Machine Learning and one of the three global launch partners for Google Cloud Contact Center AI solution. Our signature approach combines ground-breaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact...
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EQ Bank | Equitable Bank-Vancouver
to the Manager, Customer Contact Centre, the Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while...
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