Contact Center Jobs in Montréal
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Search Results - Contact Center Jobs in Montréal
Randstad-Montréal
Senior Contact Center IT Business Analyst Contact CenterLocation: Montreal / Laval / St-Hyacinthe / TorontoDescription:As Contact Center IT business analyst, you will play a leading role in demand management (new initiatives and non-standard...
randstad.com -
ClubMed-Montréal
for Contact Centers and Agencies, CMTA, CxO, online performances, business reportings and reviews…)
• Animate the omnichannel sales & marketing teams to highlight key results and drive the identification of the root cause allowing to define efficient action...
appcast.io -
Randstad-Montréal
RoleOur team delivers brilliant service by supporting our internal business stakeholders for complex technical issues that may arise in relation to our VoIP contact centre operations, telephony tools and reports. As a Senior Scripter / Programmer...
randstad.com -
Brain Finance-Montréal
excellence.
Your daily responsibilities
• Design, automate, and maintain detailed performance reports, dashboards, and scorecards that provide insights into key contact center metrics (Collections and Customer Service);
• Develop weekly and monthly...
appcast.io -
National Bank-Montréal
of customer contact centers
Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many...
IFG - International Financial Group-Montréal
retail environment, or service sector.3) Tech Savvy - experience with Microsoft Suite (Teams, Outlook, etc.)Nice-To-Have Skills:1. Experience with SalesForce2. Background in Group Benefits3. Previous experience in a contact centre, insurance or group...
Domtar-Montréal
recommandée au client
• Capacité à développer l’architecture avec des personnalisations, des extensions et des applications de l’écosystème de partenaires (par exemple, MindTouch, SAP Contact Center, Synch, Annex Cloud, Vertex, etc.)
• Connaissance de S/4HANA...
BrainFinance-Montréal
reports, dashboards, and scorecards that provide insights into key contact center metrics (Collections and Customer Service); - Develop weekly and monthly performance reports for the senior leadership team; - Leverage BI tools such as Power BI and Tableau...
CIBC-Montréal
Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you'll be doing
As a Costco Contact Centre Representative, you...
surfingwave.app -
Scotiabank-Montréal
Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.
As an Investment Representative (IR), you are the primary point of contact for Scotia iTRADE clients through our inbound Contact Centre...
appcast.io -
Randstad-Montréal
Randstad Digital is seeking a Program Manager for large-scale Contact Center as a Service (CCaaS) implementation projects, offered as a long-term, renewable contract. The ideal candidate will have strong leadership skills and a proven track record...
randstad.com -
Royal Bank of Canada-Montréal
i.e. laptops, smartphones, tablets etc.)
Nice-to-have
• Knowledge of insurance products
• Experience in a proactive sales environment
• Post-secondary education
• Customer service and/or sales experience in a contact centre environment
What’s...
rbc.com -
National Bank-Montréal
Contact centre is open Monday to Friday from 8:00 a.m. to 8:00 p.m. You'll work full time from Monday to Friday from 11:30 a.m. to 8:00 p.m. except during the first weeks because training takes place during the day.
Your team
Our team values passionate...
jobserve.com -
National Bank of Canada-Montréal
to the implementation of new technologies.
Your job:
• Work in the contact center transformation journey, working on various Saa S solutions, automation, and AI technology.
• Perform high-level, detailed impact analyses on all angles of the process and with the help...
surfingwave.app -
Royal Bank of Canada-Montréal
Post-secondary education
• Knowledge of insurance products
• Customer service and/or sales experience in a contact centre environment.
What’s in it for you?
Whether it’s developing new skills, opportunities to innovate and grow, modern...
rbc.com -
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