Contact Center Manager Jobs
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Search Results - Contact Center Manager Jobs
Acunor-Toronto
center analytics domain.
• Evaluate effectiveness of current policies & strategies and recommend changes using analytics for Product Strategy, Customer Engagement, Customer Experience, Contact center management to improve performance KPIs
• Lead...
Amazon-Vancouver
team whose innovations and strategies will define the next generation of Contact Center Management offerings for Amazon Customer Service, providing a seamless customer support experience.
Key job responsibilities
• Manage a high-performing development...
amazon.jobs -
Nexus Systems Group Inc.-Ottawa
7. Communicate results to Contact Centre management team on a monthly basis (or ad hoc as needed).
8. Provide business partners with potential solutions to typical challenges encountered in a contact centre environment: seating, call routing...
appcast.io -
Nexus Systems Group Inc.-Toronto
7. Communicate results to Contact Centre management team on a monthly basis (or ad hoc as needed).
8. Provide business partners with potential solutions to typical challenges encountered in a contact centre environment: seating, call routing...
appcast.io -
Rümi-Calgary
in a leadership capacity.
• 3+ years spent in contact center management or hospitality industry.
• Bachelor’s degree in business or related field is preferred.
• Thorough understanding of contact center operations, principles, and metrics
• Experience developing...
MNP Executive Search & Professional Recruitment-Winnipeg
of insurance and licensing operations, including vehicle registration, driver licensing and driver records, and maintains corporate accountability for customer account receivable management and rates appeal process.
• Oversees contact centre management...
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