Helpdesk Jobs in Ottawa
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Search Results - Helpdesk Jobs in Ottawa
Myticas Consulting-Ottawa
environment will suffice)
• End User Management / End Point Support
• Minimum 2-5 years' experience in an IT Service Desk / Help Desk / Technical Support role
• Bilingual in both official languages (French and English)
• Must hold a Government of Canada Secret...
Encore Technical Solutions Inc.-Ottawa
O365, MS Exchange 2010
Security - Active Directory, Virus/Spam Control
Phones/Mobile - Android, Apple iOS
Networking - VPN support, Cisco, Fortigate
End Point Device Support - BeyondTrust, VNC
IT Service Desk Support - ManageEngine Help Desk...
St. Clement's School-Ottawa
support for maintaining school board computer equipment, routine repairs, and preventative maintenance at the District office and school sites as required;
• Setup new Windows and Mac computers;
• Troubleshoot network connectivity;
• Operate IT Helpdesk...
appcast.io -
Services de bien-être et moral des Forces canadiennes - SBMFC-Ottawa
> Information Technology Infrastructure Library (ITIL) certification Experience In problem analysis and resolution In a help desk support In a customer care center environment In maintaining and supporting...
jobillico.com -
Telesat Corporation-Ottawa
track and monitor problems to ensure timely resolution.
• Assist in tracking helpdesk calls pertaining to application, networking, and systems problems and issues.
• Assign username, password and access right permissions for multiple proprietary...
appcast.io -
Ottawa
onboarding and offboarding processes, including new device setup for employees.
• Assist in implementing AI and automation tools to optimize key business processes.
• Document support requests, solutions, and best practices within the IT helpdesk system...
adecco.com -
Fullscript-Ottawa
warehouse environments. You will work in a fast-paced environment that values agility, ownership, and clear communication.
What you'll do:
• Troubleshoot helpdesk requests, providing support for both Mac and Windows environments.
• Create and solve tickets...
appcast.io -
Connexall-Toronto, 345 km from Ottawa
Engineering, or related field required (Please note, a transcript will be requested); - Experience in delivering Customer Service via call centre telecommunications preferred; - Experience with Help Desk or Customer Service in software support Experience...
Roadpost-Ottawa
needs fluctuate.
Nice to Have:
1. Proficiency in multiple languages, with preference for French fluency.
2. Experience with Helpdesk software, particularly Zendesk.
What we Offer:
• 6-Month contract
• Competitive base salary
• Paid vacation
• Remote...
appcast.io -
Tundra Technical Solutions-Edmonton, 2841 km from Ottawa
Role Summary The Service Desk Support Analyst - Tier Two will provide advanced technical support to our customers, ensuring the smooth operation of their IT systems. This role requires a high level of technical expertise and excellent customer...
People Corporation-Ottawa
as it relates to inventory, process, or 3rd Party/Vendor and Maintenance contracts.
• Serve as a mentor for Tier 1 / 2 (HelpDesk) team members who are interested in pursuing higher skill sets in the areas of System.
Continuous Development
• Review, plan...
appcast.io -
BFG Enterprise Services-Quebec City, 379 km from Ottawa
afternoons, evenings and weekends) including rotational stand-by 24/7
• Prepare field reports, as required.
• Liaise with Help Desk on escalated issues.
• Investigate and diagnose customers’ issues by using technical expertise in a timely and professional...
Micrometrics-Ottawa
satisfaction and retention.
2. Provide technical support and user support via our Help Desk (ZenDesk) and by phone.
3. Support Sales and Customer Success team with client onboarding and ongoing account management.
4. Implement changes to customer accounts...
appcast.io -
Diamond Interactive-Vancouver, 3541 km from Ottawa
to learn
• Experience using help desk software and remote support tools
• Understanding of how CRM systems work
• Excellent communication and problem-solving skills
• Multi-tasking abilities
• Patience when handling tough cases...
ADVANTUS360-Calgary, 2878 km from Ottawa
particularly in technology environments
• Familiarity with enterprise sales cycles
• Experience with hardware or licensing renewal processes
• Help desk or technical support background
• Financial operations experience (particularly with QuickBooks)
• Digital...
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