Supervisor, Bylaw and Security
Why Guelph:
When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.
What we offer
We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:
- Paid vacation days, increasing with years of service
- Paid personal days;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.
Position Overview:
The Supervisor, Bylaw Compliance and Security, plays a pivotal role in overseeing the Bylaw Compliance and Security operations within the City of Guelph. Reporting directly to the Manager of Corporate and Community Safety, this position is integral to providing daily leadership and support to staff, ensuring a high standard of customer service and fostering a culture of continuous improvement.This role invites a proactive approach to leadership, emphasizing quality service delivery and the implementation of innovative processes to enhance community safety and compliance.
Key duties and responsibilities- Provide first-level supervision of Bylaw and Security staff, including scheduling, recruitment, training, development, and performance management.
- Provide weekly work plans and updates to the Manager of Corporate and Community Safety.
- Investigate and follow up on complaints and inquiries in a professional, courteous and respectful manner.
- Participate in special projects and liaison with the Guelph Police Service and other enforcement agencies.
- Provide information to management on budget needs and monitor expenditures.
- Provide on-going tracking of technical trends, developments, advances and best practices.
- Review the issuance of Bylaw charges and the filling of Court documents for prosecution.
- Maintain knowledge of relevant Legislation and Case law.
- Assist with the preparation of Council and Committee reports.
- Host and attend public meetings as required.
- Ensure all work practices comply with applicable Legislation, regulations, and the City of Guelph’s Health and Safety, and other related policies.
- Attend to Bylaw and Security matters as needed.
- Support the duties of the Manager of Corporate and Community Safety when required.
- Responsible for corporate security duties, including access control systems.
- Perform other related duties as assigned.
- Considerable experience related to the duties listed above, normally acquired through a post-secondary diploma or degree in Law and Security Administration or a related field, and considerable enforcement experience. Candidates with an equivalent combination of education and experience may be considered.
- Leadership skills acquired through experience supervising staff or leading work teams, preferably in a unionized environment.
- Must have a valid Class G driver’s licence and a good driving record. Successful candidates will be required to provide a current driver’s abstract prior to their start date to confirm their licence is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
- Knowledge of and ability to interpret municipal bylaws, the Provincial Offences Act and the Municipal Act.
- Knowledge of enforcement techniques, courtroom decorum, and dispute resolution.
- Excellent interpersonal skills with the ability to communicate effectively with a variety of stakeholders including staff, management, and the general public.
- Intermediate skills in Microsoft Office (Word, Excel, PowerPoint and Outlook).
- Knowledge of the Occupational Health and Safety Act and other applicable legislation.
- Ability to manage multiple and changing demands and priorities.
- A satisfactory Police Record Check (including vulnerable sector screening) may be required at time of offer.
- Experience with the AMANDA system is considered and asset.
- Knowledge of security systems (CCTV, Access Intrusion Alarms) is considered an asset.
- Crime Prevention through Environmental Design (CPTED) Course is considered an asset.
Hours of work
35 hours per week based on a 24/7 rotational shift schedule including holidays and weekends
Pay/Salary
Non-Union Grade 6: $94,319.68- $117,899.60
How to apply
Qualified applicants are invited to apply using our online application system by Wednesday, April 2, 2025. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.
The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws.All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures.
If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.