Customer service clerk
Northview Residential REIT Yellowknife
Overview
Languages
English
Education- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting- Private sector
- Staff accommodation available
- Real estate company
Responsibilities
Tasks- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge- Data analysis and interpretation
Additional information
Security and safety- Criminal record check
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Initiative
- Judgement
- Ability to multitask
Benefits
Health benefits- Dental plan
- Health care plan
- Vision care benefits
- Group insurance benefits
- Life insurance
- Stocks/shares
- Long-term care insurance
- Tax-Free Savings Account (TFSA)
- Free parking available
- On-site housing options
- Other benefits
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