Quality Assurance (QA) Analyst - HCM

About CMiC

We have a strong market share in North America and are rapidly expanding internationally in regions like Europe, Southeast Asia, and the Middle East.

Job Overview

The Quality Assurance Analyst reports to a specific QA Lead and indirectly to the QA Manager. This position is responsible for testing (manual and automated), documenting, enhancing, and maintaining the CMiC Enterprise software application.

• Accountable for the testing, integration, documentation, and maintenance of the CMiC Enterprise application, which includes:

1. Testing web applications, functional testing, integration testing, and load testing of applications along with database input, developing and executing test cases for functional testing, regression/integration testing, performance, and stability testing.
2. Testing and debugging program units in conjunction with other units and/or systems and integrating with other program modules and systems.
3. Creating, executing, and maintaining automated testing scripts through TestComplete, ReadyAPI, and other automation testing technologies such as TestRail.

• Executing test cases and documenting actual results with a high degree of accuracy for the system test phase, adhering to timelines.
• Assisting in defining test data and test environment requirements.
• Understanding Waterfall Development processes.
• Logging defects and assisting in the resolution process as required.
• Providing support to business teams for business testing as required.
• Ensuring timely notification of issues/problems and making recommendations for issue/problem resolution.
• Supporting automation and test data management strategies.
• Adhering to existing processes/standards, including testing and project management disciplines, well-defined enterprise technology delivery practices and standards, and escalating issues as required.
• Continuously enhancing knowledge/expertise in own area and keeping current with leading-edge technology trends.
• Working collaboratively to identify solutions and resolve problems.
• Participating in project and team meetings, interacting, and collaborating with team members and other departments as appropriate.
• Evaluating alternative design approaches and designing technical processes to meet business and user requirements.
• Working closely with the development team to ensure that defects are correctly identified, fixed, and incorporated into solutions.
• Involvement in analysis, design, development, debugging, execution, and maintenance of automated test cases/scripts within multiple testing environments.
• Providing day-to-day support for test environments, troubleshooting, triaging issues, and coordinating resolution with all technology partners.
• Performing other related duties as assigned.

• Knowledge of Payroll processes, specifically US Payroll.
• College/University Undergraduate Degree.
• 2-3 years of relevant software testing experience.
• Must understand Business/Construction Accounting.
• Familiarity with testing automation tools, including TestRail, TestComplete, ReadyAPI/SoapUI.
• Understanding of tools including SVN (Subversion), GIT, and JIRA.
• Experience with web-based client applications and SQL databases is preferable.
• Previous hands-on technical working experience with the following technologies: Oracle, basic PL/SQL, and basic SQL.
• In-depth knowledge of design and analysis methodology and application development processes from both a Business (Project Management/Accounting) and IT perspective.
• Solid understanding of Software Development Lifecycle (SDLC) and Quality Assurance (QA) requirements.
• Ability to perform QA testing and lead or coordinate basic testing activities.
• Ability to test from an End-to-End perspective (Client/Server debugging).
• Expertise in writing and executing scripts and scenarios, as per methodology.
• Readiness to develop testing processes, strategies, plans, and methodologies.
• Highly effective collaborator and relationship-builder.
• Excellent written and oral communication skills.

• Competitive benefits Package (including Health & Dental benefits)
• Paid vacation and personal days
• Townhall meetings where all employees are encouraged to participate in open discussions
• Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
• Outdoor lunch space, including picnic tables
• An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
• Health and Wellness focus including virtual yoga classes and wellness webinars
• RRSP Matching Program after 2 years of employment
• Experience in a rapidly growing, socially responsible corporation

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.