Warehouse Supervisor - ref. r1477323

Responsibilities:

Position Summary:

Further, this position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement.

The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets/service.

This position provides strong technical support as well as direction, guidance & leadership to the Warehouse and Transportation Departments at an assigned distribution centre.

Position Responsibilities may include, but not limited to:

• Plan and execute daily manpower Requirements for current day and week, keeping overtime to a minimum
• Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions
• Assign daily work duties to drivers and warehouse workers ensuring safety, service and productivity and reliability Requirements are met
• Manage work flows efficiently, meeting the Requirements of our Collective Bargaining Agreement
• Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages an asset)
• Create and maintain production and/or master delivery schedules, including route, restaurant and other pertinent information
• Maintain associated employee bids
• Maintain statistical information on employees, productivity, reliability, equipment, fuel, mileage, delivery schedules, service etc.
• Prepare and upload the daily route trial, adjusting options for greatest opportunity in maximizing safety, service and cost efficiencies
• Audit all drivers trip records for legal and process legitimacy
• Maintain and audit weekly payroll entries for drivers and/or warehouse workers
• Provide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s)
• Oversee quality control for in-house and en-route product
• Conduct near miss, injury and collision investigations, completing corrective actions promptly and communicating resolutions broadly
• Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-another
• Review service providers’ performance to ensure service and quality Requirements are met and cost controls are met

• Perform supervisory functions which include follow up with drivers and/or warehouse workers while holding employees accountable through recognition & discipline
• Demonstrate leadership through effective teamwork and demonstrating a positive attitude
• Develop and maintain effective working relationships across the company
• Participate in training, inspection, investigation and continuous improvement programs

• Collect and record statistical information for reporting purposes

• Ensure compliance with industry, company and sanitation standards, including making sure physical plant and transportation equipment is free from hazards and meets legislated Requirements
• Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
• Other projects or duties as assigned

Qualifications:

Required Skills and Experience:

• Bachelor’s degree (or equivalent) in business, engineering, logistics or related field
• Ideally shall have three to five years’ experience in high-volume, food service, unionized distribution, or logistics
• One to three years of progressively responsible supervisory experience
• Strong computer software (i.e., MS Office) skills required
• Experience with Routing and Onboard Software, a strong asset
• Leadership required
• Integrative thinker and excellent problem-solving skills
• Strong work ethic, ability to multi-task in a high pressure
• Attention to detail, organization skills
• High initiative, self-motivation
• Strong, interactive team player
• Excellent time management skills, ability to manage multiple priorities
• Ability to produce accurate and timely reports
• Excellent communication and presentation skills (verbal and written)
• This position must pass a post-offer background check

Physical Demands and Work Environment:

Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.