Administrative Supervisor - Remedial Measures Programs, Business Development Office-camh
Centre for Addiction and Mental Health - CAMH Toronto
Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause.
CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system - a world where Mental Health is Health.
To learn more about CAMH, please visit their website at: www.camh.ca. To view our Land Acknowledgment, please click here . General Accountability These Remedial Measures programs are unique, revenue generating programs within CAMH. The Administrative Supervisor will join a dynamic and innovative team, working in conjunction with the Business Development Office.
This role provides an exciting opportunity for an independent self-starter, with a high degree of organizational skills and operational expertise, to make an impact in improving road safety. We are seeking a full-time, contract (12 months) Administrative Supervisor who will learn about all the requirements to support and maintain the operations of the both Remedial Measures programs across Ontario and a specific focus on British Columbia.
This will include supporting the call centres, in addition to assuring monthly registration targets are met. The call centres will require backup in answering calls, managing escalated callers, providing Cisco reports, oversight on scheduling to ensure coverage, coordination, monitoring, and assurance that calls are answered within targets.
Reporting to the program Manager, you will be working closely with the Ministry of Transportation and Road Safety BC, to ensure the proper management and adherence to the contract. In addition, there may be opportunities to support other revenue generating projects.
This will require the planning, development and implementation of structures and supports to ensure successful implementation of these projects on an ongoing basis. This role may lend support to other areas of the Business Development portfolio, as an Administrative Supervisor, as required.
CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system - a world where Mental Health is Health.
To learn more about CAMH, please visit their website at: www.camh.ca. To view our Land Acknowledgment, please click here . General Accountability These Remedial Measures programs are unique, revenue generating programs within CAMH. The Administrative Supervisor will join a dynamic and innovative team, working in conjunction with the Business Development Office.
This role provides an exciting opportunity for an independent self-starter, with a high degree of organizational skills and operational expertise, to make an impact in improving road safety. We are seeking a full-time, contract (12 months) Administrative Supervisor who will learn about all the requirements to support and maintain the operations of the both Remedial Measures programs across Ontario and a specific focus on British Columbia.
This will include supporting the call centres, in addition to assuring monthly registration targets are met. The call centres will require backup in answering calls, managing escalated callers, providing Cisco reports, oversight on scheduling to ensure coverage, coordination, monitoring, and assurance that calls are answered within targets.
Reporting to the program Manager, you will be working closely with the Ministry of Transportation and Road Safety BC, to ensure the proper management and adherence to the contract. In addition, there may be opportunities to support other revenue generating projects.
This will require the planning, development and implementation of structures and supports to ensure successful implementation of these projects on an ongoing basis. This role may lend support to other areas of the Business Development portfolio, as an Administrative Supervisor, as required.
This position is currently located at 250 College with plans to move to a Queen Street location. Key Accountabilities Primary Duties
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