Field Service Representative - Delivery Driver

You will provide hands-on education and support to ensure proper product use and contribute to a positive customer experience.

• Pay Rate: $26.00/hour
• Location: Burnaby, BC
• Shift: 8.5 hours (8:30 – 5:00)
• Job type: Permanent | Full-time

Responsibilities:

• Performing deliveries and pick-up using a 3-ton or 5-ton truck
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment from the delivery vehicle
• Provide customers with instruction to use the equipment safely and properly
• Process delivery and pick-up documentation onsite with medical staff as required
• Clean and process medical equipment to quality standards
• Present the highest level of customer etiquette in all patient/customer interactions

Qualifications:

• Valid driver’s license with a clean driving record.
• Prior experience in a delivery or field service role preferred.
• Strong customer service and communication skills.
• Ability to lift and move heavy equipment (up to 50 lbs) regularly.
• Mechanical aptitude or technical knowledge of medical equipment is an asset.
• Must be able to work independently and manage time effectively.
• Willingness to work flexible hours, including occasional evenings or weekends as needed.
• Genuine passion for helping and engaging with people
• Positive and approachable attitude
• Eagerness to learn and grow within the role
• Interest in building a long-term, potentially lifelong, career with the company
• Must be legally eligible to work, and reside in Canada

Advantages:

• Paid Training and Development - We support the development and growth of our employees through constant training opportunities.
• A positive employee experience is centered on trust, pride, and teamwork, which is reflected in our recent Great Place to Work® certification.
• Full Benefit Coverage – medical, dental, vision, life insurance
• Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
• Education Assistance Program
• December 24 and your birthday as extra paid days off
• Statutory Holiday Substitution Program
• Volunteer Time Off Program – paid time off to volunteer

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

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CAB6526