Customer Service Representative

apartmentRobert Half placeToronto calendar_month 
We are in search of a Customer Service Representative to be part of our team based in Toronto, Ontario. In this role, you will be responsible for handling customer inquiries, maintaining accurate records, and managing customer accounts. This position provides a long term contract employment opportunity in the industry.

Apply now, this position is exclusively through Robert Half.

Responsibilities:

  • Efficiently handle inbound and outbound calls to address customer queries
  • Deliver top-notch customer service via phone and email correspondence
  • Accurately process credit applications from customers
  • Maintain and update customer records in a timely and precise manner
  • Utilize Microsoft Excel and Microsoft Word to document and track customer interactions and data
  • Efficiently manage data entry tasks related to customer information and transactions
  • Schedule appointments as needed to facilitate customer service operations
  • Monitor and manage customer accounts, taking necessary actions as required
  • Handle order entry tasks as part of the customer service process.
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