[ref. h59899618] IT Service Desk Intern - Calgary
Overview:
Hexagon's Autonomy & Positioning division, is looking for an IT Service Desk Intern to join our high-tech engineering and manufacturing company for the period of May, 2025 to Mid 2026. To support our focus on delivering high quality products, we are looking for an enthusiastic internship student to add to our End User Services team.This role will give you an opportunity to work on exciting projects. By working with world-leading experts you will gain valuable experience working with a technology leader on some of our most exciting IT projects.
The Location: Hexagon is a global company with locations around the world. This position is based onsite in Calgary, AB.
Responsibilities:
As an IT Servcie Desk Intern, your responsibilities may include:
- Working with the different Information systems teams with the focus on managing ticket volume, while quickly and effectivetly troubleshooting and triaging issues
- Auditing and documenting existing system to help identify key areas for improvement.
- Following the direction of the analysts, implementation of key improvements to the network, infrastructure, applications, or other services
- Identifying improvement oppurtunities and using your skills to make a difference.
Qualifications:
Must-Have:
- Registered in an Engineering or Information Technology Internship/Co-op program and have completed at least your 2^nd or 3^rd year of studies by the start of your work term, returning to post-secondary upon completion of internship
- Available for a minimum 12-16 month work term
- Strong academic credentials
- Strong communication skills, both oral and written
Key Success Factors:
- Able to work in a collaborative team environment
- Confident Self-starter
- Detail oriented person able to follow complex instructions with a “first-time right” attitude
- Motivated by challenging work
- You are comfortable working individually but know when to ask for help
Nice-to-Have:
- Networking, Server, Desktop Support, Application support practical experince
- Server operating system experince
- ITIL training
Please do not send cover letters or resumes to this address.
The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.You’ll be joining over 24,000 people in 50 countries on the leading edge of your field.
This position is with Hexagon’s Autonomy & Positioning division, a global technology leader, pioneering end-to-end solutions for assured positioning and autonomy on land, sea, and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy.Within the Autonomy & Positioning division your work will contribute to the operation of our brands NovAtel, AutonomouStuff, Veripos, and Antcom. Come see why we are recognized as one of Alberta's Top 75 Employers!
Applicants who require accommodation in the job application process may contact Human Resources at hrrecruitingteam.ap@hexagon.com.