Medical & Academic Affairs Assistant - London
Position Profile:
Humber River Health. Lighting New Ways In Healthcare.
Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors.
Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!
We are looking for a Medical & Academic Affairs Assistant to join our Medical Affairs Department!
Employment Status: Temporary Full-TimeDuration: 18 months, ending November 2026
Reporting Relationship: Director, Medical Affairs
Location: Humber River Health – Wilson Site
Employee Group: Non-Union
Hours of Work: Monday - Friday (9 am - 5 pm)
Position Responsibilities:
- Enter, prepare, analyze, and distribute informational, statistical, and other data, reports, and documents for submission as required to various stakeholders in order to meet reporting obligations outlined in various agreements and/or requests from internal and external stakeholders
- Track and monitor reporting and other deadlines required to meet reporting requirements, distribute reports according to requirements; set reminders for stakeholders
- Processing and calculation of 3.6M (annually) of HOCC stipends on a monthly basis and submission of invoices to Accounts Payable/ Finance
- Act as central physician contract in relation to HOCC queries
- Petal MD super-user/input on call physician schedules (includes resident and fellow scheduling)
- Hospital Administrator/Main contact for queries relating to Petal MD
- Lead coordination of recruitment of medical/dental staff within Medical Affairs, including monitoring of Medical Recruitment inbox
- Correspondence with Chief (or assigned individual) to support the interview process as necessary (e.g. Collect applications, correspondence with applicants)
- Coordination and scheduling of interviews
- Coordinate the posting of positions on both internal and external websites and processing of invoices related to postings
- Prepare interview packages
- Post interview follow-up (e.g. emails to unsuccessful candidates, saving of documents, communication of interview results)
- Daily monitoring and assignment of tasks within the Medical Affairs inbox
- Provide support to Medical and Academic Affairs Specialists (i.e. submission of invoices, room book, retrieving data).
- Support meeting logistics (i.e. room bookings, sending invitations and reminders) for the Medical Staff Association (“MSA”)
- Coordinate and support meeting logistics (including bookings, sending emails and invitations, developing agendas, preparing PowerPoint presentations, audio visual and room set-up, taking minutes, action follow-up items) for meetings not specified, but may be required from time to time
- Act as a central point of contact for the booking and/or use of space in Medical Staff Facilities (i.e. call/sleep room and conference room). Track supplies inventory and order supplies to anticipate needs Medical Staff Facilities
- Research products being considered for purchase
- Maintain and update Medical Affairs tab on iHumber
- Upkeep of Medical Staff Facilities and Physician Lounge (includes ordering equipment, as required)
- On-call sleep room booking coordination and management in Medical Staff Facilities
- CME Accreditation contact to support and coordinate accreditation requests of rounds or other events at HRH
- Recording of physician vacation notices
Qualifications:
- Medical Administration Diploma required
- Undergraduate degree in Healthcare of Business Management preferred
- 2 years experience providing administrative support
- Medical education experience preferred
- MS Office (e.g. Outlook, Word, Excel, PowerPoint, Access, etc.), Microsoft Teams, Zoom
- CMaRS, Petal MD and Medical Terminology skills preferred
- Project Coordination experience preferred
- Business and Statistical analysis experience preferred
- Excellent problem-solving and interpersonal skills
- Experience managing calendars and scheduling appointments
- Excellent organizational skills with demonstrated flexibility and adaptability
- Strong interpersonal skills
- Strong customer service skills
- Experience managing schedules
- Demonstrates tact and diplomacy with the ability to maintain confidentiality of sensitive information
- Excellent attendance and discipline free record required
Why choose Humber River Health?
At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital.We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.
Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.