Shift manager - fast food restaurant

Overview

Languages

English

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

• Various locations
• Restaurant

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules
• Supervise staff or team
• Balance cash and complete balance sheets, cash reports and related forms
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Provide customer service
• Leading/instructing individuals
• Train staff/workers in job duties, safety procedures and company policies
• Plan and organize daily operations
• Motivate staff

• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Additional information

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking
• Attention to detail

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability
• Values and ethics
• Reliability
• Organized
• Ability to multitask
• Positive attitude

Benefits

• Dental plan
• Health care plan
• Vision care benefits