Guest service supervisor

Overview

Languages

English

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

• Various locations

Responsibilities

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Provide emergency response when required
• Participate in emergency response planning
• Follow emergency and safety procedures
• Keep logs and maintain records
• Advise senior management

• Staff in various areas of responsibility

Additional information

• Attention to detail

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Leadership

Benefits

• Health care plan