Waiter/waitress - food and beverage services - Ottawa

Overview

Languages

English

• No degree, certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

• Cold/refrigerated
• Hot
• Noisy
• Odours

• Restaurant
• Staff accommodation available
• Rural area
• Catering firm

Responsibilities

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Perform sensory evaluation of wines
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Credentials

• Smart Serve
• Food Safety Certificate
• Safe Food Handling certificate

Experience and specialization

• Electronic cash register
• Point of sale system

Additional information

• Criminal record check

• Own transportation
• Public transportation is not available

• Bending, crouching, kneeling
• Fast-paced environment
• Overtime required
• Physically demanding
• Standing for extended periods
• Work under pressure

• Up to 23 kg (50 lbs)

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

• Gratuities