Operations Manager - Ottawa

Adecco is actively seeking a seasoned Operations Manager to join our client’s team, to oversee a dynamic portfolio of operations across the Industrial, Commercial, and Institutional (ICI) sectors. Based in Stoney Creek, Ontario, this full-time role offers a competitive salary range of $130,000–$150,000 per annum, with opportunities for growth and impact in a leadership capacity.

• Pay Rate: $130k-$150k/year.
• Location: Stoney Creek, ON
• Job type: Permanent | Full-time

Responsibilities:

• Ensure consistent and standardized service delivery across facilities through process development and implementation.
• Serve as a leader in Health, Safety, and Environmental (HSE) compliance, modelling best practices for all staff.
• Champion the use of our client’s broader service offerings to provide value-added solutions.
• Act as the Owner’s Representative, managing client relationships, reporting, and service delivery with integrity.
• Lead QA oversight across the portfolio in collaboration with the QA Manager, ensuring high standards and customer satisfaction.
• Prepare and negotiate contracts, supervise subcontractors and staff, and provide oversight on progress reporting.
• Support audits, inspections, and ensure compliance with safety and quality protocols.
• Lead site inspections, incident follow-ups, and ensure SMART KPI benchmarks for staff.
• Stay on the leading edge of technology and process innovation to drive continuous improvement and performance.

Requirements:

• Legal eligibility to work and reside in Canada.
• 3–5 years of operations or facilities management experience in the Industrial, Commercial, and Institutional sectors.
• Proven track record in leading teams and ensuring high levels of performance, safety, and quality across facilities.
• Expertise in managing client relationships and delivering operational excellence.
• Strong analytical and time management skills with the ability to make data-driven decisions.
• Experience with facility management software (such as JDE, DSI, CMMS) and relevant management tools.
• Knowledge of building systems, construction standards, and quality assurance processes.
• Comfortable traveling within the Greater Toronto Area (GTA) and meeting security clearance requirements (Reliability or Secret).
• University degree in Civil Engineering, Construction Technology, or a related field (preferred).
• CET or trade license is an asset.
• Equivalent experience in Facilities Management may substitute for formal education.
• A natural leader with strong communication skills and the ability to motivate and guide teams.
• Proactive problem-solver with a customer-centric approach to service delivery.
• Strong focus on continuous improvement and innovation in operational processes.

Don’t miss out on this Operations Manager position in Stoney Creek, ON. Apply now and our dynamic team of recruiters will reach out if you qualify for this role.