Housekeeping Crew Supervisor | Full-Time | South Okanagan Events Centre

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

Under general direction from the Operations Manager the South Okanagan Events Centre (SOEC) Housekeeping Supervisor leads and coordinates Housekeeping services at the South Okanagan Events Centre (SOEC) Complex.

This role pays an hourly rate of $20.19-$25.00 CAD

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays).

This position will remain open until May 1, 2026.

About the Venue:

Spanning over nine acres, the South Okanagan Events Centre (SOEC) is part of a larger complex. The SOEC Complex contains over 95,000 square feet of meeting space and three ice sheets. While overseeing the Okanagan’s premier sports and entertainment venue, Oak View Group also manages the Penticton Trade and Convention Centre, Memorial Arena, and Okanagan Hockey School Training Centre

Responsibilities:

• Lead and supervise crew of 10-15 Housekeepers during and post events
• Be an integral part of daily and event housekeeping services from pre-event preparation to post event wrap ups
• Operate tools and equipment related to venue housekeeping
• Work cooperatively with Sr. Operations Manager and Operations Manager
• Receive and maintain supplies
• Conduct inventories of equipment
• Maintain clean and organized work areas
• Establish and maintain a cooperative working relationship with those contacted in the course of work: staff, contractors, facility users…
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days
• Perform other duties assigned which influence the success of the company and directly relate to the responsibilities of the job

Qualifications:

• Requires a minimum of 2-4 years related experience
• Working experience in an arena, convention centre or stadium an asset
• Working knowledge of custodial equipment
• WHMIS training strongly preferred
• Experience with any or all of: Sky Jack, Fork Lift, Boom Lift and Fall Arrest is an asset
• Ability to deal with contractors and fellow employees in a courteous and tactful manner
• Excellent verbal and written communication skills and a demonstrated commitment to safety, teamwork and co-operation
• Ability to work effectively in a service oriented environment subject to frequently changing priorities
• Able to handle high-paced event environment and must have good multi-tasking skills
• Demonstrated ability to work from verbal and written instructions
• Physical ability to work in either an inside or outside environment, operate equipment and perform work functions as required
• Exhibit a professional appearance and comply with all uniform requirements
• Maintain a regular and reliable level of attendance and punctuality
• Ability to work overtime as required

Strengthened by our Differences. United to Make a Difference:

Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.