Customer support representative - wholesale - Montréal
Davis Controls Ltd. Montréal
Overview
Languages
Bilingual
Education- College/CEGEP
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
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Green job - Help
Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs.
This information was provided by the employer; it was not verified by Job Bank.
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Responsibilities
Tasks- Estimate costs of installing equipment
- Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
- Oversee the preparation of sales and orders
- Prepare sales or other contracts
- Promote sales to existing clients
- Assess client’s needs and resources to recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Conduct sales transactions
- Prepare and administer sales contracts
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide input into product design where goods or services must be tailored to suit client's needs
- Consult with clients after sale to provide ongoing support
- Resolve product and service related problems
- Advertise and/or promote products, sales or services
- Provide customer service
- Troubleshoot and resolve technical problems
- Prepare price quotations
- No supervision responsibility
Experience and specialization
Type of product- Industrial supplies
- Instrumentation
- Electronic mail
- Spreadsheet
- MS Access
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Word
- Enterprise resource planning (ERP) software
- Internet of things (IoT)
- Environmental technologies
- Electrical and electronic equipment
- Industrial equipment
- Industrial machinery and equipment
- Manufacturing and industrial products
Additional information
Work conditions and physical capabilities- Attention to detail
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Positive attitude
- Ability to multitask
- Punctuality
Benefits
Health benefits- Dental plan
- Health care plan
- Bonus
- Parking available
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