Sales Associate

Position: Sales Associate Team Lead Reports to: Retail Manager

We are looking for a Sales Team Lead to join our Retail team. Our Sales Team Lead will assist with the day-to-day sales related activities and provide support to the Retail Store Manager and Retail Store Coordinator.

Opportunities

The Sales Team Lead will provide support for the daily planning, organization and follow-up of all sales related activities within the store. This individual will aid the Retail Store Manager in the day-to-day operations of the store, while motivating and inspiring the sales team to maximize the store’s sales performance through customer experience.

Requirements

Here is who you are…

• You are passionate about healthy living and values which align with Silver Hills
• You want to join a progressive family-owned company on a mission to build healthier communities
• You want to expand your knowledge and learn about our unique plant based products.
• You enjoy performing tasks that require a lot of relationship building and customer interactions

• You are service oriented
• You are able to handle constant change (change in product offering, change in company policies) with a positive attitude.
• You are be able to handle stock shortages with a positive attitude
• Must be flexible to work all store shifts
• Must be service oriented
• Have good supervisory skills
• Excellent communication skills
• Good temperament
• Computer skills (Microsoft, Excel).
• Knowledge of natural foods, vegetarian and vegan lifestyle preferred
• Knowledge of health and healthy lifestyle

• Previous retail sales and inventory experience in the food industry is an asset
• Must have excellent communication skills; fully proficient in English
• Two (2) years recent related experience, including one (1) year supervisory experience, or equivalent combination of education, training and experience.

• Manage Backroom, ensure organization, product storage and rotation by staff.
• Staff Management/Support
• Support in creating an inspiring team environment with an open communication culture.
• Achieve delegated tasks within set deadlines.
• Motivate fellow team members.
• Support training to team members when necessary
• Provide store key holder support including opening and closing of the store as required.
• Store Operations Management:
• Execute day-to-day operations.
• Ensure customer complaints are dealt with in accordance with company policy
• Ensure that visual merchandising standards are achieved and that all products are displayed in accordance with company policy
• Floor sale support / restocking as needed.

• Ability to frequently bend and reach while stocking
• Flexibility with schedule changes and shift times
• Availability 6 days per week (Sun- Friday)

• Free Food & Snacks
• On-Site Parking