General Sales Manager (Lower Mainland)

Job Description:

As the General Sales Manager, you will play a pivotal role in shaping the future of our dealership, fostering a culture of excellence, and ensuring the highest standards of customer service.

Key Responsibilities:

1. Leadership and Team Development:

• Inspire and lead a diverse team of sales, finance, and administrative professionals.
• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.
• Provide mentorship and professional development opportunities for team members.

1. Operational Excellence:

• Oversee all variable aspects of dealership operations, including sales, finance, and administration.
• Implement and optimize processes to enhance efficiency, productivity, and customer satisfaction.
• Monitor key performance indicators and financial metrics to drive strategic decision-making.

1. Customer Experience:

• Uphold and enhance Go Auto's commitment to delivering exceptional customer experiences.
• Implement strategies to exceed customer expectations and build long-term relationships.
• Resolve customer concerns and ensure a positive brand reputation in the community.

1. Sales and Business Development:

• Develop and execute sales strategies to achieve revenue and profitability goals.
• Identify opportunities for business growth and expansion.
• Collaborate with the sales team to drive sales performance and customer acquisition.

Qualifications:

• Previous Experience – Experience building and retaining high performing teams in the Automotive Industry will help you succeed in this role. Current experience as a GSM, or SM in a dealership is required.
• Ignite Financial Triumph - Fuel your robust business acumen and ignite a legacy of financial success. Your strategic prowess will steer the company towards prosperity, setting a track record that speaks volumes about your ability to drive sustainable growth.
• Unleash Your Passion - Bring your positive attitude and infectious energy to the showroom every day. Your enthusiasm will inspire customers and ignite their excitement about their car-buying journey.
• Customer First Mindset – We prioritize building genuine relationships with our customers. You must possess exceptional listening skills, empathy, and the ability to understand their needs. Putting customers at the center of everything you do will drive your success.
• Sales Drive - Channel your competitive spirit into achieving and exceeding sales targets. Your hunger for success and determination to go the extra mile will set you apart. Be the sales champion who consistently raises the bar!
• Stellar People Skills - Bring your charm and magnetic personality to the table. No Debbie-downers on our team!
• Core Values - A beacon of trustworthiness and a happy-to-help attitude, you thrive in a collaborative environment. Your teammates can always count on you to go the extra mile, ensuring a supportive and cohesive team dynamic.

At Go Auto we don’t do jobs, we build careers. Ask about one of our many career path success stories during your interview.

The first step towards the life you want starts now. Shift into gear and apply today.