Front desk manager, hotel

apartmentAlpine Motel placeKamloops calendar_month 

Overview

Languages

English

Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Hotel, motel, resort

Responsibilities

Tasks
  • Recruit and hire staff
  • Supervise staff
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
Supervision
  • 3-4 people

Experience and specialization

Computer and technology knowledge
  • MS Word
  • Central reservation system (CRS)
  • MS Excel

Additional information

Security and safety
  • Basic security clearance
Work conditions and physical capabilities
  • Fast-paced environment
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Benefits

Other benefits
  • Free parking available
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