[ref. g25441020] Robert Half - Dynamics 365 CRM Developer-Consultant

We are actively seeking a Dynamics 365 Consultant to join our team in Whitby, Ontario. This role primarily functions within the Non-Profit industry, offering a long-term contract employment opportunity. As a Dynamics 365 Consultant, you will be responsible for working with Dynamics 365 Business Central, handling customer inquiries, and maintaining customer credit records.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to gather business requirements, ensuring a comprehensive understanding of their needs and how Dynamics 365 can support them.
• Solution Design: Participate in the design of Dynamics 365 and Power Platform based solutions, ensuring they align with business goals and deliver maximum value.
• Configuration and Customization: Lead the development of Dynamics 365 solutions to meet business requirements and optimize system performance.
• Develop Data Migration and Integration: Build and integrate data migration and integration solutions including APIs to allow seamless communication between Dynamics 365 and third-party systems or external platforms.
• Testing and Quality Assurance: Support testing activities for new development items, system updates, patches, and enhancements to ensure smooth deployment with minimal operational disruptions.
• Application Support: Provide timely and effective support for all Dynamics 365-related issues, including troubleshooting, root cause analysis, and resolution to ensure minimal disruption to operations.
• Platform Administration: Ensure compliance to licensing, capacity limits, and perform system review, cleanup and maintenance as needed.
• Continuous Improvement: Identify opportunities for process improvement, system enhancements, and efficiency gains within the environments. Work proactively to optimize system performance.