[ref. a40891018] Dock Attendant - Lake Country

Overview:

Reports To: General Manager

Position Summary

This role is ideal for individuals who enjoy working outdoors in a beautiful lakeside environment while delivering exceptional guest experiences.

Key Responsibilities

Dock Operations:

• Assist with docking and undocking of boats, ensuring safe handling and secure mooring.
• Operate and maintain boat lifts and oversee the cleanliness and organization of the boathouse.
• Perform regular inspections of docks, boat lifts, and related equipment to ensure safety and functionality.

Guest Experience:

• Greet and assist guests arriving by boat, providing a warm and professional welcome.
• Ensure a smooth transition for guests traveling from the docks to the wineries.
• Respond to guest inquiries about the estate, wineries, and facilities with a high level of service.

Shuttle Transportation:

• Operate the estate shuttle to transport guests safely and comfortably between the docks and winery locations.
• Maintain a clean and guest-ready shuttle environment at all times.
• Assist guests with loading and unloading during transport.

Maintenance and Safety:

• Conduct basic maintenance tasks for docks, boats, and lifts as needed.
• Monitor weather conditions and take appropriate action to ensure safety.
• Follow established procedures for safety, emergencies, and operational concerns.
• Other duties as assigned.

Qualifications

Experience:

• Previous experience in customer service or hospitality preferred.
• Experience driving a shuttle or similar passenger vehicle is an asset.
• Familiarity with boating and dock operations is an advantage.

Skills and Requirements:

• Strong interpersonal and communication skills.
• Valid driver’s license and clean driving record (required for shuttle operation).
• Basic knowledge of boating safety and operations.
• Ability to perform physical tasks, including lifting, bending, and working outdoors in various weather conditions.
• Boating certification or experience operating small vessels (preferred but not required).

• Friendly and professional demeanor.
• Attention to detail with a focus on safety and guest experience.
• Problem-solving skills and ability to work independently.
• Team-oriented and proactive approach.

• Outdoor role with exposure to various weather conditions.
• Physical work that includes lifting and walking on uneven surfaces.
• Flexible seasonal schedule, including weekends, holidays, and evenings.

• Competitive hourly wage $22 - $27/ hour
• Access to employee discounts on wine and dining at our restaurants.
• Staff accommodation available.
• Opportunity to work in a stunning, dynamic lakeside setting.

To Apply

If you’re passionate about providing outstanding guest service, have a clean driving record, and enjoy working in a stunning lakeside environment, we’d love to hear from you! Please send your resume and cover letter to hr@ofestate.com