Learning & Development Coordinator
Contract Duration: May 14, 2025 - November 14, 2025
Schedule: This is a full-time, 40-hour per week position. The role requires availability on weekends and evenings, with hours that may vary week to week based on training needs. Flexibility is essential during peak rollout periods.
We’re rolling out a major Service Culture training initiative for over 1,200 colleagues—and we need a rockstar Learning Coordinator to help bring it to life.
Reporting to the Regional Director, Learning & Development, you’ll play a critical behind-the-scenes role in organizing, tracking, and coordinating smooth and inspiring training experiences across the hotel.
What You’ll Be Doing:
- Coordinating logistics for all training sessions, including scheduling, room bookings, materials, and communication with participants
- Tracking training attendance and completion using Dayforce or other HRIS systems
- Maintaining accurate records and generating reports on training progress and outcomes
- Providing on-site support during training sessions to ensure everything runs seamlessly
- Acting as a key liaison between department leaders, facilitators, and our L&D team
- Supporting general administrative tasks related to the rollout (think: email comms, calendar management, data entry, follow-ups)
- Jumping in wherever needed to ensure a meaningful learning journey for our colleagues
- Strong administrative experience—you’re organized, detail-oriented, and a master of calendars and spreadsheets
- Familiarity with Dayforce or another HRIS system (or willing to learn!)
- A collaborative mindset—you’re someone who anticipates needs and finds solutions
- Comfort in fast-paced, high-volume environments
- Availability to work supporting weekend sessions and follow-ups
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you.Join us and help shape the future of one of Toronto’s most treasured landmarks.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com
Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.
A Storied Past. A Brilliant Future.
For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.
Why work for Fairmont?
A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.