Front of House Manager
Overview:
Join the Winning Team at Boston Pizza Seton! - Full-Time Front of House Manager
Are you a passionate and energetic leader with a knack for creating exceptional guest experiences? Do you thrive in a fast-paced, team-oriented environment? If so, Boston Pizza Seton wants YOU to join our management team as a full-time Front of House Manager!
At Boston Pizza, we're more than just a restaurant; we're a place where friends and family come together to celebrate, connect, and enjoy great food and drinks. As a Front of House Manager, you'll play a vital role in ensuring every guest leaves with a smile and a desire to return.
What You'll Do:
- Lead and inspire our front of house team (servers, hosts/hostesses, bartenders) to deliver outstanding customer service.
- Oversee daily operations of the dining room and bar, ensuring smooth and efficient service.
- Manage guest interactions, resolve any concerns, and ensure guest satisfaction.
- Assist with training, coaching, and scheduling front of house staff.
- Maintain a clean, organized, and welcoming environment for both guests and staff.
- Monitor and manage inventory related to front of house operations.
- Ensure adherence to all company policies, procedures, and health and safety standards.
- Work collaboratively with the kitchen management team to ensure seamless operations.
- Contribute to achieving restaurant sales and profitability goals.
What You Bring:
- Proven experience in a front of house supervisory or management role within the restaurant industry.
- Exceptional communication, interpersonal, and leadership skills.
- A passion for providing excellent customer service and creating positive guest experiences.
- Strong organizational and time management abilities.
- Ability to work effectively in a fast-paced and demanding environment.
- Problem-solving skills and the ability to make sound decisions.
- A positive attitude and a strong work ethic.
- Knowledge of food and beverage operations.
- Pro Serve and Food Safe certification (or willingness to obtain).
What We Offer:
- Competitive Starting Wage: $21 - $23 per hour. (this includes gratuities)
- Comprehensive Health and Dental Benefits: Invest in your well-being with our benefits package.
- Willow Park Liquor Discount: Enjoy savings on a wide selection of beverages.
- Manager Promo Tab: Experience our delicious menu offerings firsthand.
- Friends and Family Discounts: Enjoy discounts at our Boston Pizza locations.
- Growth and Development Opportunities: We believe in investing in our team members and offer opportunities for advancement within the company.
- A Fun and Supportive Work Environment: Be part of a team that feels like family!
- Located in the vibrant Seton community of Calgary.
Ready to Take the Next Step in Your Restaurant Management Career?
If you are a motivated and enthusiastic individual looking for a rewarding opportunity with a well-established brand, we encourage you to apply!
To Apply:
Please submit your resume and cover letter outlining your relevant experience to McEwenM@BostonPizza.com
We look forward to hearing from you!
Qualifications:
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation.If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!