Waiter/waitress

Overview

Languages

Bilingual

• No degree, certificate or diploma

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

• Restaurant
• Urban area
• Hotel, motel, resort

Responsibilities

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Experience and specialization

• Electronic cash register
• Point of sale system

Additional information

• Own transportation
• Public transportation is available

• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

• Up to 13.5 kg (30 lbs)

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

• Health care plan

• Gratuities

• Other benefits