Bilingual Senior Strategic Product Consultant, General Contractors (French) - Toronto
You’ll partner with Project Managers and Customer Success Engineers to assess business processes and strategic goals so that you can maximize our clients’ use of Procore to achieve their desired outcomes. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry through process and innovation.
This position reports to the Manager, Strategic Product Consultants, and can be based remotley in the Province of Ontario, Canada. This is not an independent contractor position. We’re looking for someone to join us immediately.
What you’ll do:
- Work with Project Managers to deliver services designed to assess strategic goals and business processes in order to create solutions to support the client use case
- Collaborate with Customer Success managers to deliver ongoing services that support continuous process improvement and long-term value realization of the platform
- Interpret, consult, and enhance client strategic goals, initiatives, and outcomes
- Synthesize client business motivations, business operations, and business analysis
- Partner with other Strategic Product Consultants to advise on client best practices, provide guidance on, review, and/or development of standard operating procedures (SOPs), design rollout and training strategies, and assist in rollout execution
- Leverage knowledge of the construction industry to improve client business processes in Procore and across the client's organization
- Provide the highest level of service and education to Procore’s clients through clear and effective communication
- Foster a positive team culture by onboarding, training, and mentoring team members
- Collaborate with all levels of the Procore organization to develop best practices and drive Procore Solutions as a market leader
- Develop a mastery of Procore's product offerings, business model, services, emerging technologies, and Customer Success best practices
- Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices
What we’re looking for:
- Bilingual in French and English (written and spoken proficiency required)
- Construction industry professionals with 5+ years of experience looking to transition into a fast-paced software training and advisory role
- Previous experience as Controller or Project Manager for General Contractors
- Experience managing all aspects of project financials, including a budget, general conditions, productivity, forecasting and profit projections
- Knowledge regarding how to manage contracts, change orders, and invoices both upstream and downstream
- Experience with take-offs, estimates/proposals, bid management and bid leveling, and buyout and contract negotiations
- Experience establishing SOPs or programs preferred
- Training or software support preferred
- Bachelor’s degree preferred
Perks & Benefits
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more.At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.
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