VoIP IT Technician
Inline Communications Inc. Mississauga
Company Description:
At Inline Communications we work to help bridge the gap between people and technology by guiding and being a point of contact with Small to Medium-sized organizations moving into a Cloud Environment.
Innovation, thoughtful planning, comprehensive solution integration, creativity, and outstanding customer relations are our keys to success on every project.
You will be working in a well-established company that has been in the industry for over 25 years.
Who is Inline looking for?
We are looking for an honest, friendly, enthusiastic, IT Network and Vo IP technician to oversee the design, implementation, and management of our Customers and our IT and Vo IP Infrastructure.
In this role, you will be responsible for designing, and deploying UCaa S and MS365 solution architecture, coordinating installations and migrations with our Vendors.
Pay: $45,000.00-$75,000.00 per year
At Inline Communications we work to help bridge the gap between people and technology by guiding and being a point of contact with Small to Medium-sized organizations moving into a Cloud Environment.
Innovation, thoughtful planning, comprehensive solution integration, creativity, and outstanding customer relations are our keys to success on every project.
You will be working in a well-established company that has been in the industry for over 25 years.
Who is Inline looking for?
We are looking for an honest, friendly, enthusiastic, IT Network and Vo IP technician to oversee the design, implementation, and management of our Customers and our IT and Vo IP Infrastructure.
In this role, you will be responsible for designing, and deploying UCaa S and MS365 solution architecture, coordinating installations and migrations with our Vendors.
You may also be required to troubleshoot LAN and WAN Networks and any hardware related to them.
Key Responsibilities:
- Vo IP SIP Trunk implementation
- Vo IP systems deployment and troubleshooting
- MS 365 deployment and support
- Escalate issues to vendors (Telcos, Product Manufacturers) and/or other internal groups and collaborate with said groups to resolve complex issues
- Support user community by executing service requests for Moves, Adds, Changes, Deletions
- Document as-built configurations for implemented systems
- Managing and maintaining network monitoring and alerting tools
- Configuring, documenting and managing network security including firewalls, intrusion prevention, incident response and escalation, security policy articulation and compliance checking
- Coordinating service calls and working with service providers to resolve problems and malfunctions
- The position will primarily work in an office setting. It May require some fieldwork
- Perform data backups and disaster recovery operations
- Implement network traffic and security monitoring software, and optimize server performance
- Configure Servers in a virtual environment
Requirements:
- Post-secondary education or equivalent experience in Network/Vo IP Administration or related field
- 2+ years of experience in IT support, with specific expertise in Vo IP and Microsoft 365 administration.
- Strong networking skills, including experience with LAN, WAN, VPN, and firewall setups.
- Fluent English in communications with customers
- Prior routing and switching experience
- Network Security fundamentals
- Proven experience with SIP/Vo IP
- Relevant certifications (e.g., Comp TIA Network+, Microsoft 365 Certified, Linux+, CCNA) are a plus.
- Good knowledge of Linux and SSH
- Data Center server maintenance
- Good knowledge of Asterisk, Freeswitch, Polycom, Yealink, NEC, Avaya
- Server virtualization using VMware
- Good knowledge of Firewalls - Cisco, Mikrotik, Sonicwall, Ubiquiti
- Honest
- Friendly
- Enthusiastic
- Team Player
- Self-initiative
- Want to please the customer
- Able to use logical troubleshooting
- Able to learn quickly
- Punctual
- Organized
- Excellent oral communication
- Strong organizational & attention to detail
- Ability to effectively prioritize and execute tasks in a high-pressure environment
Pay: $45,000.00-$75,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
Benefits:
- Automobile allowance
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
- Profit sharing
- Tuition reimbursement
- Work from home
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application question(s):
- Do you reside in Canada?
Education:
- Secondary School (required)
Experience:
- Vo IP: 2 years (required)
- Linux: 2 years (required)
- MS 365: 2 years (required)
Licence/Certification:
- Drivers License (required)
Work Location: In person
The Canadian PressToronto, 26 km from Mississauga
IT Technician - Full-Time
Description
We are looking for an experienced IT professional to join our dynamic IT team in Toronto. Reporting to the IT Operations Manager, the core responsibilities of the position will center on providing technical...
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Requisition Details:/u00A0Employment Status: Permanent, Part Time (0.7 FTE)
Program Name: Home Support
Number of Hours Bi-weekly: 52.5
Work Schedule: Days, Evenings, Weekends **Priority given to evenings**
Union/Non-Union Name:/u00A0SEIU
On...
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Overview
Languages
English
Education
• Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting