Housekeeper

Overview:

The Housekeeper performs heavy cleaning and sanitization duties of assigned areas at the property ensuring environment is safe and hazard free.

Responsibilities:

• Stocking central storage facility and work centers with appropriate quantities of supplies and conducting inventories of such.
• Maintaining cleanliness in common/public areas of the casino
• Extract and clean carpet and tiles
• Execute guest deliveries issued through Synergy
• Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.
• Sweep, dust mop, and wet mop hard surface floors.
• Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.
• Stock, clean and sanitize restroom fixtures and surfaces.
• Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.
• Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.
• Assist in emergency clean-ups and provide coverage for absences.
• Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Other duties as assigned.
• Lives the Brand.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications:

• High school diploma or equivalent required, along with six (6) months of janitorial experience. Previous stock room experience is preferred.
• WHMIS trained or able to be trained on WHMIS
• The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to work varying shifts and time schedules as needed

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• While performing the duties of this job, the employee is frequently required to stand and walk for long durations.
• The employee must frequently lift and/or move up to 50 pounds.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Additional Details:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at hrnotify@hrcottawa.com if you require accommodation at any time throughout the hire process.