Program Assistant Water & Wastewater Services

Job Description JOB SUMMARY

Works collaboratively with other Program Assistants to coordinate work activities, meet deadlines, and provide back-up functions where needed.

QUALIFICATIONS

• Completion of a 2-year College Diploma in Office Administration, Business or equivalent combination of education, training, and experience; plus
• Additional courses related to database, spreadsheet, word processing, and communications software applications.

• Minimum of 3 years’ experience in a Program or Administrative Assistant role or other similar environment.
• Minimum of 2 years’ experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook etc.) in an office environment.
• Experience with formal minute preparation is a definite asset.
• Must possess experience with scheduling software and / or use of Time and Attendance Systems for the encoding of employee time.
• Must possess intermediate level understanding of general financial principles related to A/R, AP transactions (debits/credits, etc.) and experience working with an automated financial or Enterprise Resource Planning (ERP) system.
• Working knowledge of Maintenance Management Systems (or similar system) is preferred.
• Knowledge and experience in municipal Water/Wastewater or similar environment is an asset.
• Experience with records management is preferred.

• Demonstrated organizational, time management and problem solving skills.
• Proficient in use of telephone, teleconferencing, videoconferencing, and other communication media.
• Advanced skills in Microsoft Office Suite programs (Word, Excel, PowerPoint and Outlook) and various types of office equipment.
• Strong Customer Service, communication (verbal and written) and interpersonal skills. Maintains tactful and polite manner when interacting with others.
• Process improvement driven with ability to identify, discuss/collaborate effectively and work with multi-disciplinary teams and implement improvement initiatives.
• Time management skills with ability to manage and reprioritize work with demands, interruptions and distractions under tight timelines with confidential material.
• Works with team to identify and implement opportunities for continuous quality improvements.

• In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.

Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.