Customer service agent

apartmentWSC Lighting Systems placeLondon calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

Experience an asset

Hybrid

Work must be completed both in person and remotely.

Work setting
  • Urban area
  • Business
  • Professional association or organization
  • Private company, corporation or industry

Responsibilities

Tasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge
  • MS Outlook
  • MS Office
  • Electronic mail

Additional information

Transportation/travel information
  • Own transportation
Work conditions and physical capabilities
  • Attention to detail
  • Tight deadlines
Own tools/equipment
  • Internet access
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Benefits

Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
Financial benefits
  • Bonus
  • Group insurance benefits
  • Life insurance
Other benefits
  • Free parking available
  • Learning/training paid by employer
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Parking available
  • Travel insurance
  • Wellness program
placeLondon
of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Customer Service Agents are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service...
placeLondon
of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Customer Service Agents are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service...
placeLondon
of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Customer Service Agents are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service...