Customer service representative supervisor
Newrest Canada Mississauga
Overview
Languages
English
Education- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Working groups
Experience and specialization
Computer and technology knowledge- MS Office
Additional information
Security and safety- Criminal record check
Benefits
Health benefits- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Bonus
- Free parking available
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