Customer service supervisor - retail

apartmentEquity Technologies Ltd. placeCalgary calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages
  • Yoruba
  • Igbo
Work setting
  • Retail service establishment
  • Urban area
  • Rural area
  • Various locations
  • Remote location
  • Retail business

Responsibilities

Tasks
  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
Supervision
  • 3-4 people

Experience and specialization

Computer and technology knowledge
  • MS Outlook
Exhibit and display design experience
  • Merchandising or window
  • Visual displays

Additional information

Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Sitting
Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Team player
  • Excellent written communication
  • Initiative
  • Ability to multitask

Benefits

Health benefits
  • Disability benefits
  • Health care plan
Financial benefits
  • Life insurance
Other benefits
  • Free parking available
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