Call centre agent - customer service
Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Edmonton
Overview
Languages
English
Education- Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive credit and employment applications
- Receive payments
Additional information
Transportation/travel information- Own transportation
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
Edmonton
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