Canada Trade Compliance Manager, Global Trade Services
Global Trade Services (GTS) is seeking a highly skilled, proactive, and detail-oriented Import Trade Operations Manager to join our team in Canada. The ideal candidate will possess extensive knowledge of Canadian import regulations, customs procedures, and trade compliance.
This position is responsible for overseeing and managing all aspects of import trade compliance for Amazon's Canadian (CA) operations. The role focuses on import trade compliance, regulatory contacts, customs broker management, cross-border troubleshooting, exceptions handling, and interactions with Canadian Trade Regulators.
Key job responsibilities- Import Trade Compliance:
o Develop and implement import compliance strategies and procedures
o Stay up-to-date with changes in Canadian trade laws and regulations
o Conduct regular audits to maintain compliance standards
- Regulatory Contacts:
o Lead communications and negotiations with regulators
o Prepare and present documentation for audits and inquiries
- Customs Broker Management:
o Ensure accurate and timely customs clearance for all imports
o Collaborate with brokers to resolve complex customs issues
- Cross-Border Troubleshooting:
o Develop strategies to streamline cross-border operations and reduce delays
o Manage and resolve complex import cases and exceptions
o Develop standard operating procedures for handling non-routine import situations
- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelor's degree or equivalent
- Experience in program or project management
- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
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