Technical support specialist - wholesale trade - Toronto
Toromont Cat Toronto
Overview
Languages
English or French
Education- College/CEGEP
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks- Assess client’s needs and resources to recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Consult with clients after sale to provide ongoing support
- Reach to clients after sale or signed contracts to provide ongoing support
- Train customers' staff in the operation and maintenance of equipment
- Resolve product and service related problems
- Troubleshoot problems related to equipment
- Provide customer service
- Write technical reports
Additional information
Transportation/travel information- Willing to travel
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Client focus
- Organized
- Reliability
- Team player
- Flexibility
- Initiative
- Positive attitude
Benefits
Health benefits- Dental plan
- Disability benefits
- Health care plan
- Pension plan
- Other benefits
SuiteSpotToronto
to the Lead Support Specialist, we are hiring a Technical Support Specialist to meet increased demand as our client base grows. You will be part of a three-person team supporting clients Monday to Friday from 9-5:00 pm EST and responding to complex technical...
RandstadRichmond Hill, 20 km from Toronto
Do you have experience working in a technical support role offering tier one support within a helpdesk environment? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box...
RocheToronto
chemistry and immunochemistry).
• You will coordinate with service and support colleagues, (Field Service Representatives (FSRs), Field Applications Specialists (FASs),Technical Support Specialist (TSS) and Global colleagues) to lead issue escalation...