Maintenance services dispatcher

apartmentBYRONS PLUMBING LTD placeCalgary calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Construction
  • Repair and maintenance services
  • Wholesalers

Responsibilities

Tasks
  • Ensure accuracy of completed time sheets, payroll and other summaries
  • Maintain work records and logs
  • Monitor personnel workloads and locations
  • Perform general office duties
  • Provide customer service
  • Advise vehicle operators of traffic and other problems
  • Assist with maintenance of communications equipment
  • Dispatch personnel according to schedules and work orders
  • Dispatch personnel as required by emergency situations
  • Follow-up on issues with work orders
  • Keep track of shipments
  • Maintain vehicle operator work records
  • Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Experience and specialization

Computer and technology knowledge
  • Dispatch management service software
  • Monitoring and tracking software
  • Word processing software
  • Database software
  • Electronic mail
  • Electronic scheduler
  • Operate GPS (Global Positioning System) and other navigation equipment
  • Spreadsheet
  • Switchboard 1-25 lines
  • Internet
  • MS Windows
Service experience
  • Heating, ventilation and air conditioning (HVAC) system

Additional information

Security and safety
  • Basic security clearance
Transportation/travel information
  • Own transportation
Work conditions and physical capabilities
  • Ability to work independently
  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure
Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
Financial benefits
  • Group insurance benefits
  • Life insurance
  • Pension plan
  • Registered Retirement Savings Plan (RRSP)
Other benefits
  • Parking available
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