[ref. h45205000] Administrative Assistant

This role offers a long-term contract employment opportunity.

Responsibilities:

• Handle a large volume of incoming emails, ensuring they are sorted and saved correctly in our client directory.
• Manage the general tax inbox, including sorting, saving emails, and forwarding as necessary.
• Process incoming client records in paper form, ensuring they are scanned and stored appropriately.
• Utilize automatic system to efficiently deliver and file tax returns.
• Ensure accurate data entry and maintenance of customer records.
• Provide exceptional customer service, resolving customer inquiries as they arise.
• Use Microsoft Outlook, Excel, and Word to manage tasks and track progress.
• Schedule appointments and manage the calendars of team members as needed.
• Answer inbound calls, providing information and assistance to customers.