agent, booking - travel agency
Banff Tours Calgary
Overview
Languages
English
Student status- No degree, certificate or diploma
- Full time enrollment
- Part time enrollment
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks- Calculate cost of travel and accommodations
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Recommend suitable products
- Supervise clerical staff or other travel counsellors
- Manage difficult situations with customers
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Experience and specialization
Computer and technology knowledge- MS Office
- Individual travel
- Group travel
- International travel
- Call centre
- Canada
- United States
Additional information
Work conditions and physical capabilities- Tight deadlines
- Repetitive tasks
- Attention to detail
- Work under pressure
- Computer
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Dedication
Benefits
Health benefits- Dental plan
- Health care plan
- Vision care benefits
- Life insurance
Calgary
Overview:
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