Assistant manager - accommodation services - Saanich

apartmentFarewell Harbour Lodge placeSaanich calendar_month 

Overview

Languages

English

Education
  • Other trades certificate or diploma

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Staff accommodation provided
  • Remote location
  • Tour boat
  • Tourism
  • Tourism/travel services
  • Marine
  • Management
Budgetary responsibility
  • 0 - $100,000

Responsibilities

Tasks
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
  • Provide outdoor, wilderness and wildlife instruction
Supervision
  • 5-10 people

Credentials

Certificates, licences, memberships, and courses
  • First Aid Certificate
  • CPR Certificate

Experience and specialization

Type of guide
  • Escorted group travel guide
Tours focus
  • Boat tours
Type of experience
  • Marine transportation company
Equipment and machinery experience
  • Small boat
Area of specialization
  • Marine biology

Additional information

Security and safety
  • Criminal record check
Transportation/travel information
  • Valid driver's licence
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload
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