General Office Clerk

The successful candidate will need to think logically, be detail-oriented, and possess a high degree of technical proficiency.

• Accurately process customer orders and resolve any errors using specific error codes
• Maintain and organize customer records in a systematic manner
• Utilize Microsoft Excel to manage and process data efficiently
• Use SAP (if familiar) to assist in processing orders and maintaining records
• Independently handle customer inquiries and issues, ensuring a high level of customer satisfaction
• Utilize Microsoft Word and Outlook for communication and documentation purposes
• Maintain a highly organized filing system for customer records
• Continuously monitor customer accounts and take necessary actions when needed
• Work in a hybrid model after initial training, demonstrating the ability to work independently
• Use technical skills to resolve order processing issues.