Calgary - Server

Overview:

Server

They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Job Responsibilities:

• Greet and seat customers in a friendly and timely manner.
• Take accurate food and drink orders and relay them to the kitchen staff.
• Serve food and beverages to customers.
• Ensure customer satisfaction by addressing any concerns or special requests.
• Maintain cleanliness and organization of the dining area, lounge.
• Conducting a quality check to ensure the guests’ expectations are met and exceeded
• Constantly observing tables by being visible and readily available to assist guests with any requests
• Busing the table as soon as the guests are finished by clearing plates, cutlery, condiments, etc.
• Follow all health and safety regulations and Boston Pizza and Company Standards and Policies.
• Any other restaurant related duties assigned by supervisor/ manager
• In the absence of a bartender, servers must resume all duties and responsibilities of a bartende
• In the absence of a host/hostess, servers must resume all duties and responsibilities of a host/hostess
• Completing daily checklists, weekly cleaning lists, and other operational checklists
• Cleaning and maintenance of facility and equipment; paying special attention to dining room, lounge, and patio area.

Responsibilities:

• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals and challenges
• Maintains composure and thrives in a fast pace environment
• They practice the responsible selling and serving of alcohol at all times, handle payments and anticipate the Guest expectations by offering on-going and upcoming promotions and utilizing bar and food knowledge.
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications:

Education is an asset, but no minimum requirement

ProServe certification (Alberta)

Min 2 years guest service experience in hospitality business

Previous Boston Pizza experience is an asset.