Senior contact center it business analyst contact center
Randstad Montréal
Senior Contact Center IT Business Analyst Contact CenterLocation: Montreal / Laval / St-Hyacinthe / TorontoDescription:As Contact Center IT business analyst, you will play a leading role in demand management (new initiatives and non-standard requests) and the delivery of contact center projects in the IT Services portfolio.
You will need to understand the business or technical vision as well as the objectives pursued.In addition to collecting and documenti
Groupe CGIMontréal
and reduce costs. WHAT WILL BE YOUR DAY-TO-DAY? Your day-to-day responsibilities include, but are not limited to the following: -Perform data analysis, liaise with business and IT teams to initiate, and drive project requirements, manage backlog...
RandstadMontréal
Senior Contact Center IT Business Analyst Contact CenterLieu de travail : Montréal / Laval / St-Hyacinthe / TorontoDescription :En tant qu'analyste d'affaires IT du centre de contact, vous jouerez un rôle de premier plan dans la gestion de la...
Royal Bank of CanadaMontréal
directly with business, operations, vendor and IT stakeholders to perform requirements, data and solution analysis for clearing related development and support items.
• Prioritize and manage the backlog of requests with sales and BCS teams. Facilitate...