Bilingual Parts Coordinator

On behalf of our client, we are looking for a Bilingual Parts Coordinator for their office in Mississauga, ON.

This opportunity will come complete with a competitive compensation package, RRSP matching, bonus, vacation, fully paid benefits, and a strong company culture! If you are bilingual and have strong customer service with business to business order entry experience, this opportunity could be the right one for you!

• Experience in manufacturing customer service setting
• Bilingual French/English (written and verbal)
• SAP S/4 Hana experience would be an asset
• Ability to multi-task in a fast-paced environment
• High-quality problem-solving and analytical skills
• Ability to answer phone calls and e-mails in a professional manner
• Ability to work accurately and pay close attention to details with frequent interruptions
• Ability to exercise initiative, good judgement and discretion in all matters
• Strong written and verbal communication skills
• Fluency in Microsoft Office (Word, Excel, PowerPoint)

• Assist dealers with parts availability, identification, pricing, returns, and related inquiries.
• Handle and administer dealer returns, credit adjustments, and debit requests efficiently.
• Collaborate with colleagues to engage dealers, encouraging their participation in aftersales promotions and programs.
• Collaborate with the procurement group to gather supplier information for the shipment of parts, addressing shortages or processing change orders.
• Handle modifications to sales orders for freight and additional charges as necessary.
• Maintain and update parts catalogues, quick reference sheets, accessory sheets, and cross-reference information sheets.
• Translate department documents and bulletins from English to French.

Application – Bilingual Parts Coordinator

If you are bilingual and have the professional customer service and order entry experience, please apply here as indicated on this page. Only experienced and selected candidates will be contacted. Thank you.