Receptionist
Teamrecruiter.com Montréal
Overview
Languages
Bilingual
Education- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
1 to less than 7 months
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Provide customer service
- Address customers' complaints or concerns
- Answer clients' inquiries and provide information
- Answer inquiries and provide information to customers
- Answer written and oral inquiries
- Receive and log complaints
Experience and specialization
Computer and technology knowledge- Switchboard 1-25 lines
- MS Office
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