Medical and Academic Affairs Assistant - Ottawa

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Position Profile:

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.
At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors.

Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

We are looking for a Medical and Academic Affairs Assistant to join our Medical Affairs Department!

Employment Status: Temporary Full-Time
Duration: 18 months, ending November 2026
Reporting Relationship: Director, Medical Affairs
Location: Humber River Health – Wilson Site
Employee Group: Non-Union

Hours of Work: Monday - Friday (9 am - 5 pm)

Position Responsibilities:

  • Lead all aspects of Credentialled Staff recruitment within Medical Affairs
  • Enter, prepare, analyze, and distribute informational, statistical, and other data, reports, and documents for submission as required to various stakeholders in order to meet reporting obligations and/or requests from internal and external stakeholders
  • Daily monitoring and assignment of tasks within the Medical Affairs inbox.
  • Provide administrative support to Medical and Academic Affairs Specialists.
  • Support meeting logistics (i.e. room bookings, sending invitations and reminders) for the Medical Staff Association meetings (“MSA”)
  • Daily and advanced use and knowledge of Petal MD and CMaRS to support daily requests and record physician schedules.

Qualifications:

  • Graduate of a recognized post-secondary education in Healthcare or Business Administration, or related field
  • 2 years experience providing administrative support
  • Medical education experience preferred
  • MS Office (e.g. Outlook, Word, Excel, PowerPoint, Access, etc.), Microsoft Teams, Zoom
  • CMaRS, Petal MD and Medical Terminology skills preferred
  • Project Coordination experience preferred
  • Business and Statistical analysis experience preferred
  • Excellent problem-solving and interpersonal skills
  • Experience managing calendars and scheduling appointments
  • Excellent organizational skills with demonstrated flexibility and adaptability
  • Strong interpersonal skills
  • Strong customer service skills
  • Experience managing schedules
  • Demonstrates tact and diplomacy with the ability to maintain confidentiality of sensitive information
  • Excellent attendance and discipline free record required

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement.

We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.

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