Support Project Manager/Lead
Robert Half Toronto
We are looking for an experienced Senior Project Manager to lead critical Microsoft 365 (M365) initiatives within our organization. This long-term contract position is based in Toronto, Ontario, and focuses on the successful implementation and adoption of M365 services such as Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and related tools.
The role requires a strategic thinker with a strong technical background, exceptional leadership skills, and a commitment to aligning technology solutions with organizational objectives.
The Senior Project Manager – M365 is responsible for leading the planning, execution, and delivery of enterprise-level Microsoft 365 projects across the organization. This role ensures successful deployment and adoption of M365 services including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Intune, Purview, and related security and compliance tools.This is a hybrid role in Toronto, Ontario. If you meet the requirements and are interested in this opportunity please apply to the position directly.
Duties & Responsibilities:
- Lead the end-to-end delivery of M365-related projects, including planning, resourcing, risk management, execution, and transition to operations
- Coordinate with technical teams on M365 architecture, configuration, and deployment
- Partner with organizational leaders to define project scope, objectives, and success criteria
- Develop and maintain detailed project plans, timelines, budgets, and resource allocations
- Identify and mitigate project risks and issues, escalating when necessary
- Ensure alignment with Digital Health governance, security, and compliance requirements
- Oversee user adoption initiatives, including communications, training, and support
- Manage stakeholder expectations and provide regular status updates to executive sponsors
- Support change management and drive business engagement throughout the project lifecycle
- Coordinate post-deployment support, monitoring, and continuous improvement
- Ensure M365 solutions comply with organizational privacy, security, and retention policies specific to healthcare
- Collaborate with clinical stakeholders, clinical informatics, and privacy officers to align M365 functionality with clinical and patient care requirements
- Support change management for clinical and administrative teams, considering patient safety, workflow impact, and adoption risk factor
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